FAQ

Lucky Freight provides transportation and logistics services including: sea transportation, air transportation, road transportation, warehousing services, freight forwarding, and other integrated logistics solutions..

Yes, we have a team of experts knowledgeable about customs procedures, ready to support and advise customers during the import and export process of goods.

Depending on the type of goods and services, you may need to provide documents such as commercial invoices, packing slips, export licenses, and other related documents. Our customer service team will guide you in detail.

Yes, we provide online tracking system so customers can check the status and location of goods at any time.

Yes, Lucky Freight offers international shipping services through our global network of partners. We have the ability to transport goods to most countries around the world with diverse modes of transportation.

We are committed to ensuring maximum safety for our customers' goods. All shipping processes strictly comply with safety standards and we have cargo insurance packages to protect customers' interests.

Shipping time depends on the type of service and shipping distance. Normally, sea freight will take longer than air freight. For specific time, please contact us for detailed advice.

You can request a quote directly through our website or contact via email and hotline. We will respond quickly with a detailed quote based on your specific needs.